Dear Valued Client,
At Link11, we are committed to delivering the highest standards of reliability and performance for your business. To restore full infrastructure redundancy following a detected hardware fault, we will be conducting emergency maintenance at our Frankfurt data center.
Emergency Maintenance Schedule:
Start Time: 2026-08-12 03:00 UTC
Expected Completion: 2026-08-12 05:00 UTC
Location: FFM7
Status: At Risk
Affected Service: Infrastructure Protection
Details:
A hardware fault has been detected on host ffm7-pgsql1 at our FFM7 location. To restore full hardware redundancy and maintain the resilience of our platform, our engineering teams will perform emergency maintenance during the scheduled window.
Important Note:
No customer-facing impact is expected during this maintenance activity. Traffic protection mechanisms and service availability will remain fully operational throughout the maintenance window. The "At Risk" status reflects the temporarily reduced redundancy at the site until the maintenance has been successfully completed and full redundancy has been restored.
Our engineering teams are treating this work with the highest priority and will provide a further update once redundancy has been fully restored, or no later than 10:00 UTC.
Should you experience any unexpected impact or require additional information, our dedicated support team is available 24/7 through the usual support channels.
Best Regards,
The Link11 Operations Team
Posted on
Aug 06, 2026 - 11:37 UTC