Elevated Error Rates / Connectivity Disruption to Multiple Sites

Incident Report for Link11 Status

Resolved

This incident has been resolved. All operations have been fully restored, and our systems are performing normally. The root cause was identified as a load balancer configuration change which has been reverted. We thank you for your patience and apologize for any disruption caused.
Posted Jun 24, 2026 - 11:54 UTC

Update

We are continuing to monitor for any further issues.
Posted Jun 24, 2026 - 11:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 24, 2026 - 11:20 UTC

Update

A fix has been deployed.
A recent change to our load balancer configuration has been reverted and connectivity should resume promptly. We are continuing to monitor all systems to confirm full recovery.
Posted Jun 24, 2026 - 11:19 UTC

Investigating

We are currently experiencing an elevated rate of error messages across our monitoring systems. Connectivity to multiple sites appears to be interrupted.

Our engineering team is actively investigating the issue and working to identify the root cause. We will provide a further update as soon as we have more information.

We apologize for any inconvenience this may cause.
Posted Jun 24, 2026 - 11:03 UTC
This incident affected: Link11 WAAP.